Restarting the conversation

I want to know peoples best experiences with reversing a conversation that went wrong. Too many times I've walked away from an argument or conflict with no satisfaction, resolution or compromise. Were bolth stubborn and correct on all subjects so I wanted to hear anyone's opinions or comments on what they did or do to communicate. By the way counting to ten dose not always work. I love my husband with all my heart so I want help making it a goal to end all conversations with a hug and a kiss. If its not too much a massage too.